November 04, 2013

Website issues plague the Affordable Care Act

Michael Lyday
Staff Writer


The Affordable Care Act was signed into law in 2010, a step taken to reform American health care and insurance. The bill’s major provisions includes prohibiting insurers from denying patients with pre-existing conditions, giving federal subsidies on insurance to low-income individuals, and reforming the current Medicaid and Medicare systems that function as American social insurance.


The passing of the bill was a huge step forward in health care reform, but so far, that has been the only positive. The bill itself has been met with much controversy, which led to a federal shutdown due to a Republican unwillingness to fund the bill. Eventually the shutdown was ended and the bill branded as “Obamacare” was able to move forward by starting online open enrollment for the system’s benefits on October 1. However, the open enrollment website, healthcare.gov, experienced critical traffic overflow errors, further hindering the bill’s progress.

The website’s servers were caught off guard by the large volume of traffic, which caused the website to freeze and crash upon entering the data needed to sign up. This led to thousands of people being left unable to sign up. When the dust settled on the morning of October 2, a total of six people were able to sign up on the website, a farfetched number considering the government expects 7 million to sign on in 2014.

Due to these unforeseen circumstances, the website has been set offline until further notice. Even though applying online is for the time being not possible, there are alternative methods for applying, such as by phone, in person, or by mail.


With benefits starting January 1 and many people still left unable to sign on, the overseers of the bill will have a lot of catching up to do.